General Terms and Conditions

Thank You for your interest in Skuuper. Please read carefully through these general terms and condition ("General Terms"), which constitute a legally binding agreement between you and Skuuper, before using our platform, website, including its subpages and its related services are run by Skuuper OÜ (hereafter referred to as "Skuuper", "us","we"). Skuuper is a limited liability company registered at Toompuiestee 17a, 10137, Tallinn, Estonia.

The services offered on the Website entail various translation services including crowd-sourcing translation and translation tools, as described on the Website.

If you have any questions, please contact us at


CAT Tool
Service provided by Skuuper offering the User various translation tools, for the purpose of aiding the User in translating his/her content
CAT Tool, Translation Services and other services offered by info@skuuper.comSkuuper to the User via the Website
These General Terms as well as the Translator’s Terms and Terms of Translation Service
Translation Bank
Databank for the Skuuper’s machine translation tool consisting translation of terms, phrases and expressions
Translation Services
The service offered by Skuuper to the User, whereby Skuuper obliges to translate the User’s content into the language as provided by the User
Person who has registered Skuuper user account on the Website, also referred to as „you"
Website and websites, including their subpages

Using Skuuper

You acknowledge that the Terms are binding for your use of Website and the Services. By using the Website and/or Services you express your understanding and agreement to the Terms.

Skuuper grants you personal, non-exclusive, time limited, non-transferable, non-licensable and revocable license to use the Website and our Services, for so long as you comply with the Terms. All rights not expressly granted in the Terms are reserved.

All copyrights and any other intellectual property rights in relation to Services shall remain the sole and exclusive property of Skuuper and you shall have no claim to it insofar as not stated differently herein. Our trademarks may not be used in connection with any product or service without our prior written consent.

Skuuper reserves the right to suspend or terminate access to its Services immediately to any User, whose activity is disrupting, causing harm to the Services infrastructure, or otherwise violates the Terms.

Skuuper may at all times and without prior notice, make functional, procedural or technical changes or improvements to the Website or the Services. Skuuper is under no circumstances obliged to maintain, adjust or add any specific functionality to the Website or Services.

User Account and Your Responsibilities

To use the Services, you must register an account by following the registration process as described on the Website. Upon completion of the registration, you shall gain access to your Skuuper account.

By registering an account on the Website, you agree:

  1. to provide and keep the information about you and/or your organization as requested by Skuuper accurate, current and complete;
  2. to maintain the confidentiality of your password and other information related to the security of your account;
  3. to be fully responsible for all use of your account and for any actions that take place through your account, including responsibility for compliance with all laws and regulations that are applicable to you or the content you use in connection with the Services.

It is your sole obligation to acquire all necessary intellectual property rights for the content you submit for translation.

By uploading your content to the Website you grant Skuuper and our service providers a non-exclusive and worldwide license for such content for the purposes of providing you the Services.

You are not allowed to use the translation that is provided to you through Services for offering competing translation services.

You are not allowed to upload, display or otherwise provide on or through the Services any content that is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or infringes upon the right of any third party.

Using the Services and providing any content will not deem you to be a maker of Skuuper Translation Bank or any other database provided on the Website in the meaning of Database Directive 96/9/EC.

Paid Services

Some of our Services are priced. The fee depends on the volume and specificity of the content and shall be agreed before translation of the content. The paid Services will be provided once the applicable fee has been paid via the means set forth on the Website. If a user is from the EU VAT zone, we detect their location and charge VAT, which is applied in the particular country. VAT will be added to the price and transmitted to local authorities using the MOSS system.

CAT Tool

CAT Tool is a translation tool provided by Skuuper, which helps you speed up and facilitate translating your documents by providing convenient translation environment, machine translation, OCR text recognition, personalised translation memory and various other functionalities. For user manual and additional information about the CAT Tool please click here.

Please note that CAT Tool is provided on an "as is" basis. We may amend the CAT Tool at any time, including changing, adding or removing certain functions.

You hereby acknowledge that the machine translation functions as an assisting tool and we do not guarantee the accuracy of the translation it provides.

Refund policy

You hereby confirm that you are informed that the 14-day right of withdrawal right is not applicable due to the reason that in course of the Services you will be provided personalized digital content.

As an exception to the clause above, refunds will be provided to CAT Tool subscriptions for longer than one month. Refunds will be provided proportionally to the unused subscription period and will be transferred to the same account from which the payment for the subscription was made within 5 working days after we received the service termination notice. No refunds are provided for subscriptions of one month or less.

Translation Bank

Subject to your approval, Skuuper will use the translation created by you or provided to you via our Services for the purposes of developing our Translation Bank (TB) for the CAT-tool.

You can upload your own translation memory to your account for personal use and/or contribute it to our Translation Bank. You may restrict materials from inclusion to the TB in your account settings.

We hereby warrant that we take our obligation to protect your privacy with utmost severity. Only terms, phrases and expressions will be entered into the TB, whereas any personal or other information, which might compromise your anonymity, privacy or other interests, shall be swiftly removed.

Limitation of Liability

Our Services are provided on an "as is" basis and, other than expressly set out in the Terms, without warranties of any kind. Although we are striving to provide you as quality Services as possible, we do not warrant that our Website or Services will be error-free and uninterrupted nor do we warrant the correctness of the translations provided in course of the Services.

Unless explicitly stated otherwise, to the maximum extent permitted by applicable law Skuuper or its directors, employees, partners and agents, are not liable for any direct, indirect, incidental, special or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with your use of Website and/or Services.

We assume no liability for non-operability or impaired accessibility to Website or Services due to, but without limitation to, technical difficulties or dependence on the services of the third parties.You are solely responsible for creating backup copies of any of your content that you submit to Skuuper.


You agree to defend, indemnify and hold harmless Skuuper and our employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (i) your use and access of the Website and/or the Services, by you or any person using your account and password; (ii) a breach of the Terms, or (iii) content posted on the Website or in the course of providing the Services.

Links to Other Web Sites

The Website and/or Services may contain links to third-party web sites or services that are not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of any third party web sites or services.


We reserve the right, at our sole discretion, to modify or replace any of the Terms at any time. If a revision is material we will provide at least 14 days notice on the Website and by e-mail prior to any new terms taking effect. By continuing to access or use the Website and/or Services after those revisions become effective, you agree to be bound by the revised Terms.


If any of the provisions of the Terms proves to be void or voidable, or is or becomes invalid in full or in part for any other reason, the remaining provisions of the Terms will continue to apply in full. We will replace the invalid stipulation by a stipulation that is valid and whose legal consequences, in view of the substance and purpose of the Terms, correspond as much as possible to those of the invalid stipulation.

Governing Law

The Terms shall be governed and construed in accordance with the laws of Republic of Estonia, without regard to any choice of laws or conflicts of law provisions. You agree that any lawsuit arising from or related to Services shall be brought exclusively to courts located in Tallinn, Estonia and you consent to the exclusive jurisdiction of such courts.


In case of any questions or if you wish to submit a complaint, please contact us.

If you are an EU citizen and wish to submit a complaint about the Services, you may also submit the complaint via the EU online dispute resolution platform, which can be accessed here. Information on the proceedings can be also found on the aforementioned webpage.

Copyright Infringement

If you are a copyright owner and have a good faith belief that any material available through our Services infringes upon your copyright, you may submit a copyright infringement notification to us by sending a pertinent e-mail to

In the copyright infringement notification please provide your contact information and as detailed information as possible of the infringement.

Privacy Policy

This document informs you of Skuuper policies regarding the collection, use and disclosure of personal information when you use our Services.

Information Collection and Use

While using our Services, we may ask you to provide us with certain personally identifiable information, which may include your e-mail address, name and other information you provide through your profile. For paid Services we may require your payment information.

We use your personal information strictly for providing our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

You may at any time request to have this information modified or removed from our systems.

We do not share your personal information with third-parties unless it is necessary for providing the Services or required by law. When using our Translation Services, your uploaded content will be made available to our translators. Such translators are bound by strict confidentiality clause and obligation to promptly delete and destroy the content, including any of your personal and confidential information made available to them in the course of providing the Services.

Upon using the Services and subject to your approval, Skuuper will use certain phrases from the text provided by you for the purposes of developing our Translation Bank for the CAT Tool. Any personal or other information, which might compromise your anonymity, privacy or other interests, shall be swiftly removed.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use cookies to collect information such as to confirm that Users are logged in and for VAT purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Direct Marketing

We may send you e-mails for marketing purposes, but only with your explicit consent. In case you wish to stop receiving e-mails for marketing purposes, please click the unsubscribe button, which can be found at the end of such e-mails.

Infringement of Privacy

We may send you e-mails for marketing purposes but only with your explicit consent. In case you wish to stop receiving e-mails for marketing purposes, please click unsubscribe button, which can be found at the end of such e-mails.

Contact Us

If you have any questions related to this policy or in case of any suspected infringement of your privacy, please contact us at